Any visitor who is registered disabled is able to claim a free ticket for a carer to accompany them to the show. Carer tickets can be added at the time of your booking. 

A carer ticket accompanying a VIP ticket holder will not receive all of the extra benefits in the VIP package.

If you arrive by car, the BDC have 8 dedicated parking spaces for blue badge holders in our on-site car park. There is a passenger lift to street level or the BDC forecourt, or you can take the 17-step pedestrian staircase.

The route from the car park to the building is well-lit and clearly marked. The surface is firm. There are two staircases between street level and the building (5 and 12 steps respectively, all with handrails). They have a ramp on the forecourt.

If someone is dropping you off in a vehicle, please contact the BDC front of house team so we can give you access to the forecourt through our security point. Please call 0207 288 6475.

If you are coming by train, the nearest step-free station is Kings Cross and St Pancras International, which is easily reachable via bus or taxi.

All the BDC reception desks are fitted with DDA-compliant registration points for people in wheelchairs.

All levels of the venue are accessible via passenger lifts, with low-reach buttons, braille, back mirrors and distress alarms. Every staircase in the BDC has handrails. All publicly-accessible areas of the venue are well-lit.

There are a limited number of wheelchairs available for hire to BDC visitors. Please call our concierge team on 0207 288 6475 to book your wheelchair. Please bring proof of identification to confirm your booking.

There is an accessible toilet on each level of the venue. Restrooms are accessible with a RADAR key (there is a spare key in reception). Each toilet has low reach door handles and an emergency pull cord alarm.

You’ll find accessible toilets at:

• Ground floor – Stairwell B (no RADAR key required)
• Mezzanine – Stairwell B
• Gallery level – Stairwell F

If you want to use the toilets but do not have a RADAR key, please speak to the concierge team when you arrive, or call 0207 288 6475.

Assistance dogs are welcome at the show.